Zebra Label Printing

Printing labels from within the BK portal is supported by two different methods…

• Direct printing via HTTPS from within the BK Portal.
• A label queue managed by the BK Connector service.

Label queue printing instructions will be provided when we have a tenant that needs the functionality. As of February 25, 2022, no tenants are printing labels via label queue printing.

Label printing via HTTPS from within the BK Portal requires the following…

1. At least 1 Zebra printer within the same network that the tenant is accessing BK Portal.
   1. The printer must print at 300 DPI and has HTTPS enabled.
   2. The printer must have the Inventure IT Devices certificate of authority (CA certificate) installed (will be the subject of another support document). As of February 25, 2022, Supply Chain Warehouse is the only tenant with printers that have the CA certificate installed.
   3. The printer must have a certificate based on the CA certificate installed. Again, Supply Chain Warehouse is the only tenant with printers that have this.
2. The CA certificate must be installed/imported onto any PC or mobile device that is expected to be used for printing labels.

Installing certificates Onto Zebra Printers

The required CA certificate does not expire until 2031 and will not have to be recreated unless a future event dictates it. The related client certificates, unfortunately, are required to expire after 365 days.

Installing the appropriate certificates onto new Zebra printers requires the Zebra SDK. This is not currently available within G-Drive. For now, please see Kevin Daves for the SDK and instructions on how to use it for installing the CA and client certificates on new Zebra printers or Zebra printers with expired client certificates.

Installing certificates Onto Client Devices

Client devices (PCs, tablets, phones, etc.) must have the CA certificate installed/imported before label printing via HTTPS is allowed.

Windows 10/11 devices…

• 1.       Download the CA certificate from G-Drive (Client Files/Blue Kollar/Certificates/InvItDevicesCA.crt).
• 2.       Right click on the downloaded CA certificate and choose Install Certificate from the context menu.
• 3.       The Certificate Import Wizard window will open. Choose Local Machine within Store Location and press Next.
• 4.       Choose “Place all certificates in the following store” and press the related Browse button.
• 5.       Select Trusted Root Certification Authorities and press OK.
• 6.       The selected option will be displayed within the Certificate store input. Press Next to continue.
• 7.       Review the settings that are displayed and press Finish.
• 8.       A success message will be displayed

iOS/iPadOS devices…

Instructions to be supplied later.

Android devices…

Instructions to be supplied later.